Creator Dunning

Sample audit

What the free audit shows you.

This is the dashboard the morning after Jane's Field Notes, a made-up publication, connected its Stripe account. Yours shows your own account's numbers a minute or two after you connect, and nothing changes in Stripe.

Founding offer: connect by December 31, 2026 and it's free until June 30, 2027, however many subscribers you have. No card needed.

Dashboard

Jane's Field Notes

connected Oct 28, 2026

Sample dataWatching renewals

Your last 90 days on Stripe

14 subscription payments failed and $328 is still unpaid. Anyone still past due is in the recovery queue below.

Recovered so far

$0

0 payments paid after our emails

Subscribers tracked

1,184

Active, trialing and past due

Currently recovering

3

Past due and getting reminders

Recent failed payments

SubscriberStatusFailedAttemptsLast email
Sam OrtizPast dueOct 27, 20261Oct 29, 2026
Priya NairPast dueOct 23, 20262Oct 29, 2026
Dana WhitfieldPast dueOct 18, 20263Oct 29, 2026

Sample data: Jane's Field Notes and its readers are made up.

How to read it

Three numbers, and who they are.

  1. 1

    14 failed, $328 unpaid

    Renewals from the last 90 days that failed and were never paid. In this sample, 11 of the 14 belong to readers Stripe had already canceled after its last retry: $232 that went quietly before anyone wrote to them.

  2. 2

    3 currently recovering

    Imported the moment you connect. Each gets a plain reminder in your name at the first daily run, then one every three days for up to 30 days. Reminders stop when they pay, or when Stripe ends the subscription. Here that is $96 still in play.

  3. 3

    Recovered so far

    Every payment that comes in after one of our emails is counted here, and you get a short email each time it happens. It starts at zero the day you connect.

What Sam gets

One plain email, from you.

Sent as your publication, with replies coming to you and a link to Stripe's own page for that invoice, where the reader updates their card and pays without signing in.

  • We read subscriptions and invoices, and never charge, refund or edit anything
  • Nothing changes in Ghost, Substack, Circle or your plugin
  • Disconnect from your Stripe dashboard any time
Inbox

FromJane's Field Notes Billing

Reply-tojane@example.com

SubjectYour $8.00 payment to Jane's Field Notes didn't go through

Hi Sam,

We couldn't process the $8.00 payment for your Jane's Field Notes subscription. Your subscription stays active for now, but we'll need an updated payment method to keep it that way.

Update your payment method and pay now

If you've already resolved this, you can ignore this email. Reply to this message if you have any questions.

Jane

About two minutes

See your own number.

  1. 1Create an account with your email and a password.
  2. 2Click the confirmation link we email you.
  3. 3Connect your Stripe account. The audit runs as soon as you're back.

Founding offer: connect by December 31, 2026 and it's free until June 30, 2027, however many subscribers you have. No card needed.

Start the audit