For podcasters with paid memberships
Recover failed podcast membership payments automatically
Private feeds, bonus episodes and ad-free tiers sold through Ghost or your own Stripe Checkout renew as Stripe subscriptions in your account. When a member's card fails, Creator Dunning emails them from you with a link to fix it, then follows up until it's paid.
Founding offer: connect by December 31, 2026 and it's free until June 30, 2027, however many subscribers you have. No card needed.
FromJane's Field Notes Billing
Reply-tojane@example.com
SubjectYour $8.00 payment to Jane's Field Notes didn't go through
Hi Sam,
We couldn't process the $8.00 payment for your Jane's Field Notes subscription. Your subscription stays active for now, but we'll need an updated payment method to keep it that way.
Update your payment method and pay now
If you've already resolved this, you can ignore this email. Reply to this message if you have any questions.
Jane
$8.00 recovered
Sam updated their card · 2 days later
podcast membership platforms today
Membership platforms send a generic notice at most and rely on Stripe's retries. Listeners often don't notice their access lapsed until weeks later, and by then the subscription is gone.
How Creator Dunning connects
Connect the Stripe account your membership platform bills through. We only read subscription and invoice events; the private feed, hosting and platform settings stay exactly as they are.
Common questions
Before you connect.
Does it work with Supercast, Memberful or a custom Stripe checkout?
It works when each renewal is a Stripe subscription in a Stripe account you control, which is how a custom Stripe Checkout works. Memberful runs its own billing engine and Patreon and Apple Podcasts bill through their own accounts, so those aren't supported. If you're not sure about your setup, connect and the audit will show whether we can see your renewals.
Do listeners lose access while their payment is failing?
That's up to your platform's grace period. We tell you exactly who is past due in the dashboard so you can decide.
Can I see what was recovered?
Yes. Every payment that comes in after one of our emails is counted on your dashboard, and you get a short email each time it happens.
Roughly one in ten renewals fails
Most of them are fixable.
Involuntary churn is 20–40% of all subscription churn, and Stripe's default retries recover only 25–35% of failed consumer payments. A timely, personal email closes most of that gap. See the numbers and sources.